Terms and Conditions

These Terms and Conditions set out the rules for using our platform and explain the relationship between us and our users. We provide online casino and betting services and expect you to use the site responsibly and in line with these terms. By registering an account you agree to comply with the rules below and any reasonable instructions we give to maintain a safe and fair environment for all players.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise. You must not share login details, use automated tools or third-party software to access or play on the site, or permit anyone else to use your account. We may suspend, restrict or close accounts where we suspect fraud, abuse, collusion or other breaches of these terms.

Verification

We carry out identity and payment-method checks. You must provide true and complete information and any documents we request to verify your identity, address or funding source. Access to games, deposits and withdrawals may be restricted until verification is complete. In some cases a review may take time to resolve and we will notify you of any outstanding requirements.

Account limits and inactivity

You can set deposit, loss and session limits via your account. We may also apply temporary or permanent limits where we identify risky behaviour. Prolonged inactivity on an account with a remaining balance may result in administrative fees or account closure as set out in your account settings and notifications.

Eligibility requirements

To use our services you must meet the minimum age and residency criteria we publish at registration. You must be legally permitted to gamble in your place of residence and hold payment methods in your name. Use of VPNs or other tools to conceal location is not permitted and may result in account suspension and forfeiture of bonuses or balances.

Acceptable platform use

Use the platform lawfully and only for personal gambling. Prohibited activity includes money laundering, using stolen payment methods, attempting to manipulate game outcomes, or exploiting software errors. We reserve the right to reverse transactions, void bets and recover funds where misuse is detected.

General bonus and promotion rules

Promotions are subject to specific terms displayed at the time of offer and to these general rules. Bonuses may carry wagering requirements, game restrictions and expiry periods. If you request a withdrawal while a bonus is active we may remove or cancel promotional funds. Duplicate accounts or abusive bonus behaviour may lead to forfeiture of bonus funds and winnings.

Deposits and withdrawals

Deposit and withdrawal options are shown in your cashier. We only accept payment methods in your name and may refuse or return funds where this condition is not met. Withdrawals are subject to verification and may be delayed while checks are completed. We may require additional information for larger or unusual transactions to satisfy our compliance obligations.

Dispute resolution

If you have a complaint please contact our support team promptly. We will investigate and respond in writing. If we cannot resolve a dispute internally we will outline available escalation routes and any independent options that may apply. Keeping full records of transactions and communications will help speed up any review.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated to you by notice on the site or by email. Continued use of your account after an update constitutes acceptance of the revised terms. If you do not accept a change you should close your account and stop using the service.